Privacy Policy

1. Information We Collect

BrandStage collects the following types of information:

• Account Information: Name, email address, company name, phone number
• Profile Information: Company details, logos, contact information you provide
• Video Content: Videos recorded through our platform
• Usage Data: How you interact with our services

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process and deliver video recordings
• Create and host your company profile
• Communicate with you about your account and services
• Send promotional communications (with your consent)

3. Video Content & Consent

When you record videos through BrandStage:

• Videos are stored securely on cloud servers (Cloudinary)
• Processed videos are delivered to your provided email
• Videos may be embedded on your profile page if you choose
• We do not sell or share your videos with third parties without consent

4. Data Storage & Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS)
• Secure cloud storage with access controls
• Regular security assessments
• Limited employee access to personal data

5. Data Sharing

We may share your information with:

• Service Providers: Cloud hosting, email delivery, video processing
• Business Partners: Only with your explicit consent
• Legal Requirements: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our services
• Improve user experience

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion or closure, we retain data for a period of 3 years for legal and regulatory compliance purposes, after which it is permanently deleted. You may request deletion of your account and associated data at any time through your dashboard.

9. International Data Transfers

Your data may be transferred to and processed in countries outside India, including:

• Cloud Storage: Cloudinary (videos/images) - servers in US/EU
• Database: MongoDB Atlas - servers in multiple regions
• Email Services: Resend - US-based

We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Grievance Officer (India DPDP Act 2023)

In accordance with the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any concerns or complaints regarding data processing:

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

operations@brandstage-media.com